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Why do terrible designs get approved?
My LinkedIn feed is full of screenshots. Look how horrible this copy is. Look how nonsensical this flow feels. I would have done so much...
Dec 12, 2024


My Favorite Reads of 2024
It’s that time of year again: looking back on the books that moved from the to-be-read to read shelf. Every year I try to pick out the...
Dec 6, 2024


The UX of Recipes
I've been more adventurous in the kitchen lately, and while a delicious home-cooked dinner is a plus, I'm frustrated . Why is the UX of...
Dec 4, 2024


Causing and Putting Out Fires
I caught a sketch show the other day. In it, an ambulance was driving recklessly through the city center, constantly hitting pedestrians...
Nov 27, 2024


A Love Letter to GOV.UK
I’ve spent a lot of the last few weeks on GOV.UK . There’s been so much to do: picking up biometric cards, accessing my eVisa, applying...
Nov 6, 2024


When Native Isn't Enough
I recently moved to Northern England on a Global Talent Visa. The visa is granted to people recognized for exceptional work in their...
Oct 25, 2024


Shark Bites & Negativity Bias
Yesterday I read a BBC story on the people who keep our internet running by repairing subsea cables. It’s a fun read if you’ve got the...
Oct 19, 2024
Articles & Resources
On UX Content Design & UX Writing
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