I've written before about my love of Cabin Pressure, a BBC radio show that follows the antics of a small airline. It's a lovely story...

Accessibility isn't just a buzzword. It takes up a good chunk of a UX writer's time, and rightfully so. When I first started out, I...

Recently, a few people have asked me several questions about UX writing. So let's talk about it. Should I use Hemingway, Grammarly, or...

No matter your profession, learning from those who have done it before is a great tool towards getting better at your craft. (Don't...

I used to think that toasts were named after the small speech: toasting a new couple or a new year. In reality, the term toast comes from...

Whether your team uses Microsoft, Google, or another suite of products, chances are you've looked at outside apps to help you stay...

No one likes waiting. Even in the ultra-fast tech world, patience wears thin. Jakob Nielsen noted that a waiting time of 0.1 seconds...

I hate tomatoes. It's unfortunate, since it adds even more to the limitations of being a pescatarian. People can accept that I don't like...

I'm one of those people who forget how to breathe if someone's watching me. Make coffee? Type in my password? Nope, not if you're...