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Mental Models
One of the biggest challenges in UI design is the gap between our understanding of the product, and our users' understanding. We only...
Aug 15, 2022
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Empty Inside: Writing Empty States
Is it fair to expect much from an empty state that, by definition, has nothing to show? Actually, yeah. Empty states have the ability to...
Aug 7, 2022
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UX Writing and Travel
My husband and I both work in UX, which means that every experience we share gets analyzed. Even more so when we're travelling. I often...
Jul 27, 2022
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Flexing Those Writing Muscles
I'm hosting a UX Workshop at work, where we go through some basic writing principles and guidelines. My favorite part is the interactive...
Jul 20, 2022
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The Singular User Experience
A friend mentioned that she loved Starbuck's coffee, but always ends up ordering the same thing because the menu overwhelms her. My...
Jul 4, 2022
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Blog
You should start a blog. No, really. I know, it seems like everyone has a medium nowadays: podcasts, Instagram platforms, LinkedIn...
Jun 19, 2022
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Genetics vs Environment
If your childhood was anything like mine, you heard a variation of the same idea on a daily basis: you become what you're around....
Jun 9, 2022
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Depends...
I don't like grey areas. I'm a planner; I prefer yes or no answers, clear guidelines, and written expectations. So why the hell am I in...
Jun 3, 2022
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I Don't Know Anything
...that I keep to myself. A good specialist knows what they're talking about. They also don't try to hide it. Hoarding doesn't create...
May 30, 2022
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Articles & Resources
On UX Content Design & UX Writing
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